At Agroforestry Promoters and Farmers Welfare Association (APFWA) [TECHNOSAVVY CONSULTANCY SERVICES], we strive to provide exceptional software and IT services to our valued customers. We understand that circumstances may arise where you need to cancel your membership or request a refund. To ensure a smooth and transparent process, we have outlined our cancellation and refund policy below:
Cancellation Policy:
Membership Cancellation:
Customers can cancel their membership with Agroforestry Promoters and Farmers Welfare Association (APFWA) [TECHNOSAVVY CONSULTANCY SERVICES] at any time by contacting our customer support team. Upon cancellation, access to our software and IT services will be terminated at the end of the current billing cycle.
No cancellation fees will be applied, and customers will not be obligated to continue their membership beyond the current billing period.
Service Cancellation:
In the event that you wish to cancel a specific service within your membership, please notify us via email or through our customer support channels. Service cancellation requests will be processed within a reasonable timeframe, and any unused portion of the service fees will be prorated and refunded accordingly.
Refund Policy:
Eligibility for Refunds:
Refund requests must be made within 30 days of the initial purchase or renewal date. To be eligible for a refund, the customer must provide a valid reason for the request, such as dissatisfaction with the service or a technical issue that cannot be resolved.
Refund Process:
Once a refund request is received and validated, refunds will be issued using the original method of payment. Refunds will be processed within 5-7 business days from the date of approval.
Any applicable transaction fees incurred during the purchase process will be deducted from the refund amount.
Non-Refundable Items:
Certain products or services may be marked as non-refundable, such as customized software development or consulting services. Subscription fees for services used during the subscription period are non-refundable, regardless of the cancellation date.
Disputed Charges:
If you believe there has been an unauthorized or erroneous charge on your account, please contact our customer support team immediately for assistance. We will investigate any disputed charges promptly and take appropriate action to resolve the issue.
Agroforestry Promoters and Farmers Welfare Association (APFWA) [TECHNOSAVVY CONSULTANCY SERVICES] reserves the right to modify or update this cancellation and refund policy at any time without prior notice. We encourage our customers to review this policy periodically to stay informed about any changes. If you have any questions or concerns regarding our cancellation and refund policy, please don't hesitate to contact us. Your satisfaction is our priority, and we are committed to providing you with the highest level of service and support.